Microsoft Consulting
Strategy, governance and hands-on delivery across Microsoft 365, SharePoint, Teams, Power Platform and Copilot readiness.
- Microsoft 365 strategy
- Power Platform and automation
- Copilot readiness
SharePoint and Digital Workplace
A digital workplace where people find what they need.
We plan, design and build SharePoint Online intranets and collaboration spaces around how your organization really works, with the information architecture, governance and adoption support to keep them useful long after launch.
The challenge
Signs your digital workplace needs attention
A digital workplace rarely fails all at once. It drifts as teams grow, content accumulates and ownership becomes unclear.
People can't find what they need
Search returns outdated copies, navigation mirrors the org chart instead of tasks, and colleagues become the search engine.
The intranet is a noticeboard, not a tool
News gets published, but the intranet doesn't help anyone complete their work.
Permissions have drifted
Years of ad hoc sharing leave sensitive content exposed, and nobody is confident about who can see what.
A migration is looming
File shares, older SharePoint versions or another platform need to move, and you want to leave the clutter behind.
What we do
What we deliver
We combine user experience research with deep SharePoint knowledge, so structure and design reinforce each other.
Planning and information architecture
Structure that reflects how people look for information, not just how the organization is drawn.
- Site topology and hub structure
- Content types and metadata
- Navigation and search design
Modern intranet design
Home and department experiences that combine communication with the tools people use every day.
- Employee-centred page and news design
- Accessible, on-brand layouts
- Task-focused quick links and resources
Governance and lifecycle
Clear rules for how sites are created, owned, reviewed and retired.
- Provisioning and ownership models
- Permissions and sharing policies
- Retention, archiving and sensitivity labels
Migration
Move what matters, retire what doesn't, and land content in a structure people recognize.
- Content inventory and clean-up
- Mapping to the new information architecture
- Phased migration, validation and communications
Custom components and integrations
Extend SharePoint where standard web parts aren't enough.
- SharePoint Framework (SPFx) web parts
- Microsoft Graph and line-of-business integrations
- Power Automate workflows
Adoption and optimization
Keep the digital workplace useful as needs change.
- Site owner and author training
- Champions networks
- Usage reviews and continuous improvement
Outcomes
What good looks like
Faster answers
People find policies, templates and expertise without asking around.
Trusted content
Clear ownership and review cycles keep information current.
Safer sharing
Permissions match intent, so sensitive content stays where it belongs.
An intranet that evolves
A governance and improvement rhythm keeps the experience relevant.
Approach
Our approach
Good intranets are researched, not guessed. We validate structure with real users before building it.
- 1
Listen
Stakeholder interviews, analytics and a content audit reveal how information is really used.
- 2
Structure
Card sorting and tree testing shape an information architecture people can navigate.
- 3
Build
We design and configure iteratively, with accessibility built in from the start.
- 4
Launch and grow
Training, champions and measurement help the intranet improve after go-live.
Technology
Tools and platforms
We work within the Microsoft 365 ecosystem and extend it where it makes sense.
- SharePoint Online
- Microsoft Teams
- Viva Connections
- Microsoft Search
- OneDrive
- Power Automate
- SharePoint Framework (SPFx)
- Microsoft Graph
- Microsoft Purview
Questions
Frequently asked questions
Can you improve our existing intranet rather than start over?
Often, yes. We start by understanding what works and what doesn't. Many intranets benefit more from clearer structure, better navigation and stronger governance than from a full rebuild.
How long does an intranet project take?
It depends on scope, content volume and how quickly decisions can be made. We favour a focused first release followed by regular improvements over a single, large launch.
Do you help with migrations from file shares?
Yes. We help you inventory and clean up content, map it to a new structure and migrate in phases, with communication and support for the people affected.
Will our intranet be accessible?
We design to WCAG 2.2 Level AA and test key templates with keyboard and screen reader checks. We also help authors understand how to keep their content accessible.
Related services
Often paired with
Microsoft 365 Maturity and Adoption
Apply the community-developed Maturity Model for Microsoft 365 to baseline your capabilities and plan improvements.
- Current-state baseline
- Governance and adoption gaps
- Phased roadmap
Digital Transformation
Technology strategy, process improvement, workflow automation and experience design, delivered in phases teams can adopt.
- Technology roadmaps
- Process automation
- Adoption and measurement
Start a conversation
Ready to make your intranet genuinely useful?
Share a little about your current digital workplace and what you'd like to change. We'll help you find the right starting point.