Microsoft Consulting
Strategy, governance and hands-on delivery across Microsoft 365, SharePoint, Teams, Power Platform and Copilot readiness.
- Microsoft 365 strategy
- Power Platform and automation
- Copilot readiness
Technology consultancy · Toronto, Canada
Chart a clear course through Microsoft 365, Azure and custom software.
Our senior consultants help you understand where you are, agree on what matters most, and deliver measurable improvements your people will actually adopt.
- Senior-led engagements
- Delivering since 1996
- Based in Toronto
An independent consultancy
Senior practitioners, not handoffs. Every engagement is led by consultants with more than 30 years of experience delivering technology in complex, regulated and fast-moving organizations, from strategy through implementation.
- 30+
- years of hands-on enterprise technology delivery
- 1996
- the year CanoeUX began designing and building digital products
- Senior
- consultants lead and deliver every engagement, from first call to handover
Experience across industries
Practical guidance shaped by the governance, security and operational realities of each sector.
Finance
Strict governance, audit trails and data protection.
Insurance
Complex processes, legacy systems and regulatory oversight.
Government
Accessibility, transparency and procurement discipline.
Transportation
Distributed teams, operations data and safety-critical work.
Aerospace and Defence
Security, controlled information and exacting standards.
Telecommunications
Scale, integration and fast-moving customer expectations.
Manufacturing
Frontline workers, process efficiency and connected systems.
Hospitality
Guest experience, seasonal teams and mobile-first staff.
What we do
Services shaped around the problems in front of you
Six connected practices, one senior team. Start with the challenge you're facing, and we'll bring the right mix of strategy, design and engineering.
Microsoft 365 Maturity and Adoption
Apply the community-developed Maturity Model for Microsoft 365 to baseline your capabilities and plan improvements.
- Current-state baseline
- Governance and adoption gaps
- Phased roadmap
SharePoint and Digital Workplace
SharePoint Online planning, modern intranets, information architecture, governance, migration and adoption.
- Modern intranets
- Information architecture
- Migration and governance
Digital Transformation
Technology strategy, process improvement, workflow automation and experience design, delivered in phases teams can adopt.
- Technology roadmaps
- Process automation
- Adoption and measurement
Azure and Web Modernization
Architecture assessment, re-platforming, refactoring, API modernization, CI/CD and observability on Microsoft Azure.
- Cloud readiness
- Re-platforming and refactoring
- CI/CD and observability
Mobile and Custom Applications
Product discovery, UX design, native and cross-platform mobile apps, web applications, integration and quality assurance.
- Product discovery and UX
- iOS, Android and cross-platform
- Internal business apps
Microsoft expertise
Make the Microsoft platform you already own work harder.
Most organizations have the licences. Fewer have the structure, governance and adoption to turn them into better ways of working. We help you plan, implement, govern and extend Microsoft 365 so it fits how your people actually work.
- Microsoft 365 strategy and roadmaps
- SharePoint Online and modern intranets
- Microsoft Teams collaboration
- Power Apps and Power Automate
- Copilot readiness and adoption
- Information architecture and search
- Governance, security and compliance alignment
- Migration planning
- Adoption and change enablement
- Custom Microsoft 365 solutions
Microsoft 365 maturity
Know where you stand. Decide where to go next.
We apply the community-developed Maturity Model for Microsoft 365 to assess your capabilities competency by competency, then turn the findings into a phased, practical roadmap.
Level 100
Initial
Tools are available, but use is ad hoc and depends on individual effort.
Level 200
Managed
Some teams have established practices, but approaches vary across the organization.
Level 300
Defined
Standard practices are documented, agreed and supported, with clear ownership.
Level 400
Predictable
Practices are measured, and outcomes are consistent and reliable.
Level 500
Optimized
Capabilities are refined continuously as needs and technology evolve.
Level 500 everywhere isn't the goal. Maturity is assessed competency by competency. An organization might be well defined in collaboration and just getting started with search. The goal is the right level for your needs, not the top level everywhere.
The Maturity Model for Microsoft 365 is an open framework developed and maintained by the Microsoft 365 community and published on Microsoft Learn. CanoeUX is not its author; we apply it as practitioners. Learn about the model on Microsoft Learn (opens in a new tab).
How we work
A steady, transparent way of working
Five stages, applied with judgement rather than ceremony. You always know what's happening, why it matters and what comes next.
Understand
We start by listening: to your goals, your constraints and the people doing the work. We review what you already have before recommending anything new.
You get: A clear, shared picture of where you are today.
Align
Together we agree on outcomes, priorities and how success will be measured, so every later decision has a reference point.
You get: Agreed priorities and success measures.
Design
We shape the solution (architecture, information structure, experience and roadmap) and test key ideas early with the people who will use them.
You get: A practical plan and a validated design.
Deliver
We build and configure in focused increments with regular demonstrations, so you see progress early and can steer as you learn.
You get: Working solutions, released in manageable steps.
Improve
After launch, we measure adoption, refine what matters and transfer knowledge so your team can confidently own what we've built.
You get: Lasting capability inside your organization.
Beyond Microsoft 365
Modern applications, built to last.
When the challenge sits outside Microsoft 365, the same senior team assesses, modernizes and builds the software your organization depends on.
Azure and Web Modernization
Architecture assessment, re-platforming, refactoring, API modernization, CI/CD and observability on Microsoft Azure.
- Cloud readiness
- Re-platforming and refactoring
- CI/CD and observability
Mobile and Custom Applications
Product discovery, UX design, native and cross-platform mobile apps, web applications, integration and quality assurance.
- Product discovery and UX
- iOS, Android and cross-platform
- Internal business apps
Digital Transformation
Technology strategy, process improvement, workflow automation and experience design, delivered in phases teams can adopt.
- Technology roadmaps
- Process automation
- Adoption and measurement
Free download
CanoeUX SharePoint Web Parts Essentials
A collection of free web parts to help organizations get started with SharePoint Online, making it easier to build useful, well-structured modern sites from day one.
Why CanoeUX
Why organizations choose a specialist consultancy
Larger firms bring scale. We bring focus: senior attention, practical judgement and solutions sized to your organization.
Senior people, start to finish
The consultants who scope your work are the ones who do it. You won't be handed off to a junior team after the first meeting.
Problem before platform
We start with the business problem and recommend technology on its merits, even when the answer is simpler than expected.
Deep Microsoft experience
Hands-on knowledge of Microsoft 365, SharePoint, Power Platform and Azure, including the governance and security details that matter in regulated environments.
Practical roadmaps
Plans sized to your capacity and budget, with early, visible progress instead of a single big-bang launch.
Flexible collaboration
Advisory, delivery or embedded specialist support, shaped around your team rather than a rigid methodology.
Built to last, and to hand over
Maintainable solutions, clear documentation and deliberate knowledge transfer, so your team can run what we build.
Start a conversation
Have a challenge in mind? Let's talk it through.
Tell us a little about your organization and what you're trying to achieve. A senior consultant will follow up to arrange a conversation, with no sales script and no obligation.